Q-Matrix™ - Support

Q-Matrix™ is a software solution for workforce development and therefore subject to constant change. Recent developments in HR, QM adjustments or changed corporate structures and orientations require a flexible solution.

Our developers always aim to keep Q-Matrix™ up to date with the latest technical and professional standards. In addition, we ensure that you, as a user, can work comfortably and intuitively with your data, always maintaining a clear overview and transparency.

We offer beyond the software many additional ways to get to know Q-Matrix™. Several tutorials, video trainings, seminars and workshops are available. If you are missing information, encounter difficulties in the application or you need technical support, our team of experts is there for you - by phone, by email or via remote access.

How may we help you?

• Data Security
• System Requirements
• Seminars & Workshops

 

 

Data Security

Q-Matrix™ is a Microsoft Windows Application that can be easily integrated into any organization’s network.

For central data management, Microsoft SQL Server is currently used, which ensures high data availability and the latest security technologies.

In addition, Q-Matrix™ provides user & role access management to protect confidential and sensitive data. Each Q-Matrix™ user is assigned a specific user role (administrator, HR, division or department related user roles) that grants limited access rights.

Within the Microsoft Windows environment, Windows authentication can be integrated, which enables single sign-on.

 

 

 

System requirements

 

 

 

 

Q-Matrix™ SEMINARS - THE ENTRY INTO QUALIFICATION MANAGEMENT SUITE

The qualification management suite of Q-Matrix™ is an intuitive solution for people development, created by the team at Q-Ware GmbH. Workshops are available to help with many topics, from introduction to Q-Matrix™ through knowledge sharing of experiences from other organizations, which might be transferable. Q-Matrix™ support includes experienced trainers and consultants with organizational development experience to help ensure every organization gets the most benefit.

MASTER DEMOGRAPHIC CHALLENGES

Seminars cover the basics; learn how to maintain master and basic data, organize user administration, prepare appraisals, create training content, and track training assignments with the easy-to-use Q-Matrix™. You will also learn how to leverage the intuitive Q-Matrix™ tools for evaluation of the organization, which can be adapted to meet your needs. Seminars also include discussions on the latest features of Q-Matrix™ and how to best take advantage of them. The coaches will explain how to improve the usage of the solution (for example, how to leverage core competencies and soft skills). Additionally, for organizations that need to better understand the demographics of their organization and what it might mean for the future, the coaches explain how to leverage Q-Matrix™ to learn about the organization and provide the experience and knowledge of thought leaders in the organizational development discipline.

KNOWLEDGE FIRST HAND

The practice seminars provide hands-on experience to master the solution, with the benefit of interaction with software developers and trainers who share numerous tips and tricks based on experiences from other customers and product enhancement plans.

YOU DEFINE THE MAIN TOPICS

The seminar content is primarily based on the needs of the individual organization (designed in advance). Here is a list of specific module content that exists and can be tailored to specific requirements.

Contact the Q-Matrix™ team to discuss how a seminar can be tailored to meet the needs of your organization.